Meet the team
Suwada1926 is supported by a small European team with experience across Japan, Belgium and the United Kingdom. Our role is to make Suwada's craftsmanship easier to discover, buy and use in Europe while keeping customers closely connected to the people and knowledge behind the products.
What Our European Team Does
- Customer support and product guidance
- Online orders, returns and after-sales coordination
- Trade and B2B enquiries
- Product care, maintenance and sharpening guidance
- Communication with Suwada Blacksmith Works and other makers
- Introducing Japanese craftsmanship, new products and maker stories to European customers
Connected to Suwada in Japan
Our European operation works closely with Suwada Blacksmith Works in Sanjo, Niigata Prefecture. That connection gives our team direct experience of the factory, the products and the craft processes behind them, helping us give practical advice rather than simply selling from a catalogue.
How We Work Today
Suwada1926 is an online-first European operation. Orders are fulfilled from Belgium and customer service is handled in European time zones. We do not operate a public showroom or local-pickup point.
Contact the Team
For product advice, online orders, returns, aftercare or trade enquiries, contact us at info@suwada1926.com.
You can also learn more about Suwada1926 and the relationship between our European operation and the factory in Japan on our About page.
