Privacy policy

Last updated: September 6, 2026

This Privacy Policy explains how Suwada1926 SRL, trading online as Suwada1926 ("Suwada", "we", "us" or "our"), collects, uses, discloses and protects personal information when you visit suwada1926.com, use our online store and related services, create an account, place an order, contact us, or otherwise interact with us (the "Services").

For the purposes of applicable data protection law, Suwada1926 SRL is the data controller of personal information processed for our own purposes.

Controller: Suwada1926 SRL
Address: Chaussée de Nivelles 16, 1420 Braine-l'Alleud, Belgium
Email: info@suwada1926.com
Telephone: +32 492073157

Our online store is powered by Shopify. Shopify processes information in connection with the operation of the Services, as explained further below.

1. Personal Information We Collect

The personal information we collect depends on how you interact with us and the Services. It may include:

Contact and identification information, such as your name, billing address, shipping address, email address and telephone number.
Account information, such as account credentials, preferences and settings where you create or use an account.
Order and transaction information, such as products you view, add to your cart or purchase, order history, returns, exchanges, refunds, payment method and payment confirmation information. Full payment card information is generally processed by our payment providers rather than being directly accessible to us.
Communications, including information you provide when you contact customer service, make an enquiry or otherwise communicate with us.
Device and technical information, such as IP address, browser and device type, network information, identifiers, approximate location derived from technical information, and information about how you interact with the Services.
Marketing and privacy preferences, including newsletter subscriptions, marketing choices and cookie or consent preferences.

If you submit a review, rating, photograph, comment or other content for publication, we may also process the information and content you choose to provide. Content you choose to make public may be visible to other users.

2. How We Collect Personal Information

We may collect personal information:

directly from you, for example when you place an order, create an account, complete a form, subscribe to marketing or contact us;
automatically when you use the Services, including through cookies and similar technologies;
from Shopify and other service providers that help us operate the store, process payments, fulfil and deliver orders, provide customer support, secure the Services, analyse performance or provide other business functions; and
from partners or other third parties where permitted by law or where you have directed or authorised the disclosure.

3. How We Use Personal Information and Our Legal Bases

We process personal information only where we have an appropriate legal basis. The legal basis depends on the purpose and circumstances of the processing.

Providing the Services and performing our contract with you

We process personal information where necessary to take steps at your request before entering into a contract or to perform our contract with you. This includes:

processing and fulfilling orders;
processing payments and payment confirmations;
arranging shipping and delivery;
handling returns, exchanges and refunds;
creating and administering customer accounts;
providing order-related communications; and
responding to enquiries connected with a proposed or existing purchase.

Compliance with legal obligations

We process and retain information where necessary to comply with legal obligations that apply to us, including accounting, taxation, consumer protection, product-safety, regulatory and lawful government requirements.

Our legitimate interests

Where permitted by law, we process information where necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and freedoms. Our legitimate interests include:

operating, maintaining and improving our store and Services;
understanding how customers use our Services;
providing effective customer service;
preventing fraud, misuse and security incidents;
protecting our systems, customers, business and legal rights;
administering and developing our business; and
establishing, exercising or defending legal claims.

Consent

Where consent is required, we process personal information on the basis of your consent. This may include non-essential cookies and similar technologies, certain analytics or advertising activities, and promotional communications. You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Where applicable law permits marketing to existing customers on another lawful basis, we may use that basis, but you can always opt out of promotional communications.

4. Marketing Communications

If you subscribe to marketing communications, we may use your contact details to send you news, product information, offers and other promotional communications. You can unsubscribe at any time using the unsubscribe option in the communication or by contacting us.

Even if you opt out of promotional messages, we may continue to send non-promotional communications that are necessary for your orders, account, customer service requests or our legal obligations.

5. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Services, remember preferences, maintain security, understand the performance of the store and, where applicable, support analytics, personalisation and marketing.

Cookies that are strictly necessary for the operation of the store may be used without consent where permitted by law. In regions where consent is required, non-essential cookies and similar technologies are used only after the required consent has been obtained.

You can accept, reject or change your choices using the cookie banner or cookie preference controls available on our website. Withdrawing consent does not affect processing that lawfully occurred before withdrawal.

6. How We Disclose Personal Information

We disclose personal information only where necessary for the purposes described in this Privacy Policy or where permitted or required by law. Recipients may include:

Shopify, which provides the ecommerce platform and related services used to operate our store;
payment providers that process transactions and help prevent payment fraud;
shipping, logistics and fulfilment providers that help us prepare, track and deliver orders;
technology and service providers that support hosting, security, translation, search, customer communications, analytics, performance, reviews and other functions necessary to operate and improve the Services;
marketing and advertising service providers, where the relevant processing is permitted and any required consent has been obtained;
professional advisers, such as accountants, legal advisers, insurers and other professional service providers where necessary;
public authorities, courts or law-enforcement bodies where disclosure is required by law or necessary to protect legal rights; and
a purchaser, successor or other relevant party in connection with a genuine merger, restructuring, financing, sale or transfer of all or part of our business, subject to applicable law.

7. Our Relationship with Shopify

The Services are hosted and supported by Shopify. Information you provide through the Services is processed by Shopify and its service providers so that Shopify can provide the ecommerce platform and related functionality to us and to you.

Shopify may process information in countries other than the country in which you live. Shopify's processing is governed by its own contractual, privacy and data-protection arrangements.

Shopify Enhanced Services and Network Intelligence

We use certain Shopify enhanced features that may use information about your interactions with our store together with information relating to interactions with Shopify and other merchants. These features can help improve personalisation, measurement, fraud protection, advertising relevance and other Shopify services.

For some of these activities, Shopify is responsible for its own processing of personal information. Where applicable law requires consent, including for certain personalised advertising activities in the EEA, UK or Switzerland, such processing is subject to the required consent.

You can learn more about Shopify's processing and exercise applicable rights through the Shopify Privacy Portal .

8. International Transfers

Some of our service providers, including Shopify and providers that support payments, technology, analytics, customer service, marketing, logistics and other functions, may process personal information outside the country in which you live.

Where personal information is transferred outside the European Economic Area or the United Kingdom, we and/or our service providers rely, where required, on legally recognised transfer mechanisms such as adequacy decisions, the European Commission's Standard Contractual Clauses, UK-approved transfer mechanisms, or other safeguards permitted by applicable law.

You may contact us if you would like further information about the safeguards used for an international transfer relevant to your personal information.

9. How Long We Retain Personal Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, tax, regulatory, security and dispute-resolution requirements.

The retention period therefore depends on the type of information and the reason for processing. In particular:

account information may be retained while your account remains active and for an appropriate period afterwards;
order, transaction, invoice and accounting records are retained for the periods required under applicable law;
customer-service communications may be retained for as long as needed to resolve the matter and protect our legal interests;
marketing information is retained until you unsubscribe, withdraw consent, or the information is otherwise no longer needed, although we may keep a minimal suppression record to respect your opt-out; and
technical and security information is retained for periods appropriate to operating, protecting and troubleshooting the Services.

When information is no longer required, we will delete it, anonymise it, or otherwise handle it in accordance with applicable law.

10. Your Privacy Rights

Depending on where you live and subject to applicable legal conditions and exceptions, you may have rights concerning your personal information, including the right to:

request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of personal information;
request restriction of certain processing;
object to processing based on legitimate interests;
object at any time to processing of your personal information for direct marketing;
receive certain personal information in a structured, commonly used and machine-readable format and, where applicable, request its transfer to another controller;
withdraw consent at any time where processing is based on consent; and
lodge a complaint with a competent data-protection supervisory authority.

You can exercise applicable rights using the privacy controls available through the Services or by contacting us at info@suwada1926.com. We may need to verify your identity before completing a request. Rights are not absolute and may be subject to limitations or exceptions provided by law.

Where Shopify is responsible for its own processing, you may also exercise applicable rights through the Shopify Privacy Portal .

11. Additional Rights for Certain United States Residents

Depending on the state in which you live, applicable privacy law may provide additional rights, including rights to opt out of certain forms of sale, sharing or processing for targeted advertising.

Where applicable, you can exercise an opt-out using our Data Sharing Opt-Out Page.

Where required by applicable law, we also recognise qualifying browser-based opt-out preference signals, such as Global Privacy Control.

12. Reviews and Other Public Content

If you voluntarily submit a review, rating, photograph, comment or other material for publication, the content you submit may become public. Please do not include information in public content that you do not want others to see. We may process submitted content to publish, moderate and manage reviews and other customer contributions.

13. Children's Privacy

The Services are intended for a general consumer audience and are not directed to children. We do not knowingly collect personal information from children in circumstances where doing so would be unlawful. If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.

14. Security

We use reasonable organisational and technical measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You should also take appropriate steps to protect your account credentials and use secure methods when sending sensitive information.

15. Third-Party Websites

The Services may contain links to websites or services operated by third parties. Their privacy practices are governed by their own privacy notices and not by this Privacy Policy. We encourage you to review the privacy information of third-party services before providing personal information to them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, legal obligations or other requirements. When we update it, we will revise the "Last updated" date and provide additional notice where required by law.

17. Complaints

If you have a concern about how we process your personal information, please contact us first at info@suwada1926.com so that we can investigate and respond.

If you are in the European Economic Area, you also have the right to lodge a complaint with a competent supervisory authority. The Belgian supervisory authority is:

Belgian Data Protection Authority
Autorité de protection des données / Gegevensbeschermingsautoriteit
Rue de la Presse 35 / Drukpersstraat 35
1000 Brussels, Belgium
Telephone: +32 (0)2 274 48 00
Email: contact@apd-gba.be

You may also have the right to complain to the supervisory authority in the country where you live, work, or where the alleged infringement occurred.