
About Suwada
Is this the same as Suwada Open Factory in Japan?
Yes, this is Suwada, based in Suwada's new offices in Brussels, Belgium. However, we don't have a factory here. The Brussels' Team is composed of colleagues who worked for years in the factory in Japan.
How can I contact you?
Simply chat with us by clicking the red button at the bottom right, or send us an email at info@suwada1926.com. If you prefer you can call us at +32492073157.
Are all products made in Suwada?
You can also discover products made by other brands. The Nail care items are all made by Suwada.
The product selection follows strict criteria that are in line with Suwada's product quality and philosophy.
Shipping & Delivery
Where do you ship?
We ship worldwide.
How long until I receive my order?
It takes anywhere between 2-5 days to receive an order, depending on how central your address is. We ship by UPS & DHL in Europe and north America which is very fast.
For Australia we prefer to use DHL but we may need to use Bpost international (EMS) to ship to remote locations.
Click here to track your orders.
Returns
We try to make things as smooth as possible!
Email us if you wish to return an item. You can also go to your account and ask directly for a return there.
Please read the policy for more information.
If you have questions on this, feel free to email us at info@suwada1926.com
I can't decide, help!
I can't select which nail cutter to buy
If this is the first time you are entering the world of Suwada's nail care tools, we recommend the Classic L and the Classic Foot. They will make an enormous difference in your life.
I travel a lot, but I'm afraid to take nail tools at the airport
The petit nail cutter and the classic style nail clipper are safe to go through airport security.
What knife can I buy first?
It really depends on your style of cooking. If a specific blade shape or size isn't making your decision any easier, we recommend a santoku.
What is the metal bonsai and why is it so expensive?
The small metal bonsai tree is a miniature version of the iconic pieces that Suwada makes for high end interior design of lobbies. You get to make the final steps alone and decorate it as you wish.
The price is just the work hours we put into making it. Every branch is hand folded and finalised. It's the best way to enjoy modern metal bonsai art at home, creating a peaceful and serene environment.